Refund Policy

Last Updated: [June 3rd 2026]

At Muldoon Media, we are committed to delivering high-quality digital marketing services, including website design, SEO, and content strategy. Due to the custom and time-intensive nature of our work, the following refund policy applies:

1. Deposits & Upfront Payments

All deposits and upfront payments are non-refundable. These payments secure your project slot and cover initial planning, research, and onboarding work.

2. Website Design & Development

• Once work has begun, no refunds will be issued for completed or partially completed work.

• If a project is canceled by the client, any payments made will be retained to cover time and resources already invested.

• Final payment is due upon project completion before the website is transferred or launched.

3. SEO & Ongoing Marketing Services

• SEO and marketing services are non-refundable once the billing period has started.

• Clients may cancel future billing with written notice at least 7 days before the next billing cycle.

• No partial refunds will be issued for unused time within a billing period.

4. Revisions & Satisfaction

We strive to ensure client satisfaction and include agreed-upon revisions within each project scope. Refunds will not be issued based on subjective preferences once work has been delivered according to the agreed scope.

5. Chargebacks & Disputes

By purchasing our services, you agree to this refund policy. Initiating a chargeback without contacting us first to resolve the issue may result in termination of services and potential legal action.

6. Exceptions

Refunds may only be issued at our sole discretion in rare cases where:

• Work has not yet started, or

• We are unable to deliver the agreed service